Privacy Policy

Privacy Policy at Sunward Group Limited

Who we are

We are:

Sunward Group Limited cob Sunward Hobbies
Unit 39 – 1200 Aerowood Dr
Mississauga, ON
L4W 2S7
HST 806136586RT0002

What personal data we collect and why we collect it

We collect name, address, phone number, email address, IP addresses when orders are placed online.

We do not collect any data concerning health matters.

This data is collected to process orders, ship orders, and communicate with clients.

Other plugins or services used by Sunward will collect data. Please check their terms of service for information.

Comments

Comments submitted by clients will have the IP address logged.

Media

All files and images uploaded by clients are usually publicly accessible.

Contact forms

Sunward does not use a contact form.

Cookies

Sunward does not use cookies. However WordPress, Woocommerce, and third parties may use them. Please check their terms of service for information.

Analytics

We use Google, Klaviyo, Judge.me, Metorik, Beans, AdBeacon, for analytics, reviews, tracking, and rewards programs. Please check their terms of service for information.

Who we share your data with

We do not share data with other companies but other providers may do so. Please check their terms of service for information.

How long we retain your data

We retain data as long as long as providers store this data. Please check their terms of service for information.

Some data is required to be kept for a minimum of 7 years. This is in relation to tax collection and payments.

What rights you have over your data

Clients may seek to delete this data unless prohibited by tax authorities. Data on backup systems may not be deleted immediately.

Data Deletion

Users may email Sunward to request their data be deleted. The email is on our contact page:
Sunward Hobbies Contact US page

Where we send your data

We do not collect data from the European Union through this website.

Contact information

In this section you should provide a contact method for privacy-specific concerns please use our main contact email located on our contact page:
Sunward Hobbies Contact US page

Additional information

Marking any correspondence “Private” and /or “Confidential” may not ensure the handling of said correspondence as such.

Some links in this site may lead to other sites not covered by this Privacy Policy or controlled by Sunward. Please check their terms of service for information.

This policy is subject to change without notice.

Any and all information and or requests for illegal, dangerous end use, or criminal end use may be forwarded to appropriate authorities without notice

How we protect your data

We protect data through the use of anti-virus software, DOS attack systems, and IP limiting. Where needed two factor authentication is used.

What data breach procedures we have in place

Servers have IP and attack protection. Backup are maintained.

We provide anti-virus software for our off site computers.

What third parties we receive data from

Third parties may collect data on their own. Please check their terms of service for information.

What automated decision making and/or profiling we do with user data

Third parties may collect data for automated decision. Please check their terms of service for information.

Industry regulatory disclosure requirements

Data related to high power motors purchases is kept indefinitely.

Data related to Business clients is kept indefinitely as required by tax laws.

E.&O.E.

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