Trust and Safety
Sunward Hobbies, a part of Sunward Group Limited, has been in hobby store business since 2004. We are a small local company dedicated to providing great products and service. Sunward Hobbies is dedicated to providing a large selection of hobbies and toys to Canadians.
- Better Business Bureau Accredited
- We try to ship same or next business day**
- we post our phone number, email, and physical address – we don’t hide
- brand name products
- all products properly packaged
- all products new (unless stated)
- 30 day return policy*
- factory authorized representatives
- licenced to ship rocket motors***
- We are experienced in building, designing, and flying rockets and R/C planes
Hobbyists and scientists read the small fine print:
- * 30 day return policy – on new unused and unopened products (less shipping and handling). All goods must be in the original packaging, unused, and in original condition. Due to regulations, rocket motors, spray paints, igniters, fuel, batteries, software, glow plugs, special orders, and books are not returnable and or refundable. No return on seasonal items. No returns on special order items. Please ask if you have any questions.
- ** we really try to have everything in stock but sometime we run out. We don’t like it but it does happen. We will let you know right away.
- *** motors are shipped only to street address. PO Boxes are not allowed. Age restrictions and club membership may be in force. We are dedicated to a safe hobby. Extra time may be required for some motors to ship.
Better Business Bureau Accredited:
Canadian Government Federally licenced Distributor and Retailer Explosives Magazines for Model Rocket Motors, High Power Rocket Motors, Igniters, and accessories.
Transportation of Dangerous Goods (HAZMAT) Certified so we are properly trained and certified to ship rocket motors.
Pyrotechnician – Fireworks Operator Certificate – licenced to handle all types of high power rocket motors.